Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY. This role is responsible for managing high-volume incoming calls, routing communications accurately, and supporting critical hospital communication functions including emergency notifications and overhead paging.
Available shifts (24/7 coverage required):
Weekday shifts (Monday Friday):
- Day shift: 7:00 AM 3:00 PM
- Evening shift: 3:00 PM 11:00 PM
- Overnight shift: 11:00 PM 7:00 AM
Weekend & holiday shifts:
- Day shift: 7:00 AM 3:00 PM
- Evening shift: 3:00 PM 11:00 PM
- Overnight shift: 11:00 PM 7:00 AM
Schedules will be assigned based on operational needs. Candidates must be flexible to work weekends, holidays, and rotating shifts.
Key responsibilities:
- Operate multi-line telephone switchboard systems in a high-volume environment
- Answer and route incoming calls to appropriate departments, staff, and on-call personnel
- Initiate overhead paging announcements and emergency code communications
- Maintain accurate logs of calls, messages, and critical communications
- Provide information and assistance to patients, visitors, and staff in a professional manner
- Monitor and respond to urgent and routine communication requests
- Ensure timely and accurate message delivery across departments
- Maintain confidentiality in accordance with HIPAA and Privacy Act requirements
Requirements:
Minimum qualifications:
- High school diploma or equivalent
- Minimum of 12 years of experience in a call center, switchboard, or customer service role
- Ability to handle high call volumes in a fast-paced environment
- Strong verbal communication and listening skills
- Basic computer proficiency (Microsoft Office, call logging systems)
- Ability to multitask and prioritize effectively
...trips Production awards Advancement based on performance Weekly advance and bonuses Lifetime renewals Benefits (Health Insurance, Life Insurance) Union backed contract Mentorship and complete training Industry leading tools and technology access...
...OrthoAtlanta is seeking a Physical Therapy Tech to assist therapists and support patients in a busy orthopedic setting in Peachtree City, GA. Youll help with exercises, equipment setup, and administrative tasks while maintaining patient privacy and a positive atmosphere...
...grant writing and management, working with public and private institutional funders Experience working for a government entity or nonprofit specializing in environmental conservation. Proven record of renewing and expanding support from government and private funders...
...accounts, ensuring satisfaction and identifying opportunities for repeat business and up-selling additional services. Act as a liaison between clients and internal teams to ensure timely and successful delivery of print projects. Team Building and Leadership:...
Earn Cash at Home by Participating in Paid StudiesWe are seeking people across the country... ...you will be executing various jobs such as data entry, executing email response, evaluations, studies and other on-line tasks.This work from home possibility is extremely rewarding...